Get 24/7 access to doctors by phone: 866-226-1033

All OptiEnhance providers are U.S. Board Certified physicians who are able to treat a wide range of common conditions.

 

 

Your cost is $0 per consultation with UNLIMITED access.

Use OptiEnhance

  • If you’re considering the ER or urgent care for a non-emergency medical issue.
  • Your primary care physician is not available.
  • At home, traveling, or at work.
  • 24/7/365, even holidays.

FAQs

What is OptiEnhance?

OptiEnhance is a new health benefit which allows you to visit with local board-certified doctors by phone at anytime, from practically anywhere. Our national network is available 24/7, including holidays to provide affordable quality care. OptiEnhance physicians can diagnose, treat, and write prescriptions* for routine medical conditions. Using OptiEnhance avoids long waits and eliminates cost associated with unnecessary visits to the ER or Urgent Care. It provides access to a doctor when your family doctor is unavailable. The doctor will see you now, from the convenience of home or office!

What can be treated by OptiEnhance?
General Health Allergies Asthma Bronchitis Cellulitis Cold & Flu Constipation Diarrhea Ear Infections Fever Gout Headaches Infections Insect Bites Joint Aches & Pains Rashes Respiratory Infections Sinus Infection Skin Inflammations Sore Throat Sports Injuries Urinary Tract Infection
Pediatric Care  Cold & Flu Constipation Ear Infections Fever Nausea Pink Eye Vomiting And many more!
 
Can I use it for my children?

Yes. Children can use OptiEnhance. However, either a parent or guardian must be available to participate in all consultations involving minors.

Who are our Doctors?

doctorsOur network includes practicing primary care, pediatrics, family and emergency medicine doctors who are licensed in the state where patients are located and have incorporated OptiEnhance into their practice to provide, convenient access to quality care.

When to use OptiEnhance?
  • For non-emergency medical issues and questions
  • During or after normal business hours, nights, weekends and holidays
  • You live a significant distance from your primary care physician
  • Your primary care physician is not available
  • If you need a prescription or emergency refills*
  • Traveling and need medical care
What about prescriptions?

Your prescriptions are sent to your pharmacy of choice as soon as your consultation is over*.

IMPORTANT: OptiEnhance physicians will not issue prescriptions for substances controlled by the DEA, for non-therapeutic use, and/or those which may be harmful (potential for abuse or addiction).

Is OptiEnhance safe and private?

hipaa-security-lock-privateOptiEnhance is compliant with HIPAA (Health Insurance Portability and Accountability Act) and will only share your information with your selected member, physician, and pharmacy.

OptiEnhance is provided by Optimed. Please review the Optimed terms and policies.

Terms & Conditions

The Optimed Services are offered to you under, and you agree to be bound by, the terms and conditions of this Terms of Use. We reserve the right to update or change these Terms of Use at any time and for any reason by posting the modified Terms of Use. Your continued use constitutes your agreement to be bound by any such revisions and you should therefore periodically visit this page of the website and print the latest version of the Terms of Use for your records.

Use of Service

NOT FOR EMERGENCIES. The Optimed Services are not for use for medical emergencies or urgent situations. IF YOU THINK YOU HAVE AN EMERGENCY, CALL 911 IMMEDIATELY.

Copyright Notice

The contents of this site, including but not limited to the text and images herein and their arrangement, are copyright © 2017 by Optimed located at 6408 Bannington Rd, Charlotte, NC 28226. All Rights Reserved.

Your Account

You represent and warrant that you are at least eighteen years of age and that you possess the legal right and ability to enter into this Terms of Use, register on the Optimed Health Services under your own name and to use the Optimed Services in accordance with this Terms of Use and abide by the obligations hereunder. You are solely responsible for maintaining the confidentiality of your password, and for all activities that occur under your password. You agree to prohibit anyone else from using your password and immediately notify Optimed of any unauthorized use of your password or other security concerns of which you become aware.

In circumstances shall Optimed ’s total liability to you for all damages, losses, and causes of action (whether in contract, tort or otherwise) exceed the amount paid by you, if any, for accessing this site.

Legal Notices and Disclaimers, Privacy

General Disclaimers

YOU ACKNOWLEDGE THAT YOUR USE OF THE Optimed SERVICES IS AT YOUR SOLE RISK, AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED THEREWITH. ALL INFORMATION, PRODUCTS OR SERVICES CONTAINED ON OR PROVIDED THROUGH THIS WEB SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW Optimed AND ITS SHAREHOLDERS, AFFILIATES, DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES OR OTHER REPRESENTATIVES (COLLECTIVELY, “AFFILIATES”) HEREBY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND FREEDOM FROM COMPUTER VIRUS STRAINS. WITHOUT LIMITING THE FOREGOING, Optimed AND ITS AFFILIATES MAKE NO WARRANTY AS TO THE RELIABILITY, ACCURACY, TIMELINESS, USEFULNESS, ADEQUACY, COMPLETENESS OR SUITABILITY OF THE Optimed PRODUCTS AND SERVICES PROVIDED HEREUNDER.

Optimed MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT: THE SATISFACTION OF GOVERNMENT REGULATIONS REQUIRING DISCLOSURE OF INFORMATION ON PRESCRIPTION DRUG PRODUCTS; OR ANY TREATMENT, ACTION OR APPLICATION OR PREPARATION OF MEDICATION BASED ON INFORMATION OFFERED OR PROVIDED THROUGH THE Optimed SERVICES.

Limitation of Liability

IN NO EVENT SHALL Optimed NOR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT DAMAGES IN EXCESS OF (i) THE PURCHASE PRICE FOR THE PRODUCT, OR (ii) IN THE EVENT NO PURCHASE PRICE WAS PAID OR REQUIRED. IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Optimed NOR ANY OF ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, WRONGFUL DEATH, LOSS OF USE, LOSS OF PROFITS, INTERRUPTION OF SERVICE OR LOSS OF DATA, WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR FUNDAMENTAL BREACH), OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF, OR THE INABILITY TO USE, THIS WEB SITE OR ANY SERVICE OFFERED THROUGH THIS WEB SITE OR ANY MATERIAL OR INFORMATION CONTAINED IN, ACCESSED THROUGH, OR PRODUCTS PURCHASED ON THIS WEB SITE, EVEN IF AN AUTHORIZED REPRESENTATIVE OF Optimed IS ADVISED OF THE LIKELIHOOD OR POSSIBILITY OF THE SAME. TO THE EXTENT CERTAIN JURSIDICTIONS RESTRICT ANY OF THE ABOVE LIMITATIONS OF LIABILITY; SUCH LIMITATIONS SHALL NOT APPLY IN SUCH JURISDICTIONS TO THE EXTENT OF SUCH RESTRICTIONS.

Privacy

Optimed respects your privacy and takes privacy very seriously. By accepting this Terms of Use, you consent to the use and disclosure of personally identifiable information provided to us as outlined in our Privacy Policy, which is incorporated herein by reference.

General Legal Provisions

Third Party Sites. Although the Optimed may include links providing direct access to third-party Internet sites as a convenience, the inclusion of a link does not imply endorsement of the linked site by Optimed . Optimed takes no responsibility for the content or information contained on those other sites, and does not exert any editorial or other control over those other sites. Nor does Optimed take responsibility for the privacy policies and practices of these third-party links.

Operation and Record Retention

Optimed reserves complete and sole discretion with respect to the operation of the Optimed Services. Optimed may, among other things withdraw, suspend or discontinue any functionality or feature of the Optimed Services. Optimed is not responsible for transmission errors or corruption or compromise of data carried over local or interchange telecommunication carriers. Optimed is not responsible for maintaining data arising from use of the Optimed Services. Optimed reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the Optimed Service pursuant to its internal record retention and/or destruction policies.

Limitations on Use

You agree not to access or use the Optimed Services in an unlawful way or for any unlawful purpose. You agree not to post or transmit: (a) a message under a false name; or (b) any information which (i) is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership or intellectual property rights of any other person, or (ii) contains any virus, worm, Trojan horse or other code which is contaminating or destructive to the files or programs of Optimed or any of its affiliates. Optimed reserves the right to delete any information provided by you that it deems in its sole discretion fraudulent, abusive, defamatory, and obscene or in violation of a copyright, trademark or other intellectual property or ownership right of any other person.

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS Optimed AND ITS AFFILIATES FROM AND AGAINST ALL LOSSES, LIABILITY, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEY’S FEES, ARISING OUT OF OR RELATED TO ANY BREACH OF THIS TERMS OF USE, YOUR RELATIONSHIP WITH A Optimed PHYSICIAN, ANY NEGLIGENT OR WRONGFUL ACTION OR OMISSION BY YOU RELATED TO YOUR USE OF OR PROVIDING OF SERVICES THROUGH Optimed , OR ANY NEGLIGENT OR WRONGFUL USE OF THE Optimed SERVICES (INCLUDING, WITHOUT LIMITATION, INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS OR NEGLIGENT OR WRONGFUL CONDUCT) BY YOU OR ANY OTHER PERSON ACCESSING YOUR ACCOUNT.

Third Party Rights

The indemnification provisions set forth above and the provisions under Section 3 Legal Notices and Disclaimers are for the benefit of Optimed , and its Affiliates. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

Term and Termination

This Terms of Use shall commence upon the date you complete the registration process with Optimed . Either you or Optimed may terminate this Terms of Use and your right to use the Optimed Services at any time, with or without cause. This Terms of Use and the licenses granted hereunder shall terminate without notice in the event you (or any authorized person using your account) fail to comply with the terms and conditions of this Terms of Use, or the rules for use of the Optimed Service promulgated by Optimed from time to time. Upon any termination, you will destroy all copies of Optimed materials in your possession and cease any access to or use of the Optimed Services.

Optimed may provide notice by e-mail to the e-mail address you provided during the registration, by a general notice on the Optimed Web site, or by written communication delivered by first class U. S. mail or express courier to your address on record in the Optimed account information. You may give notice to Optimed at any time via electronic mail to support@optienhance.optimedhealth.demo.navigohealthstaging.com or by letter delivered by first class postage prepaid U. S. mail or overnight courier to Optimed , 6408 Bannington Rd, Charlotte, NC 28226.

The provisions of this Terms of Use are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining provisions, but such provision shall be reformed, if reasonably possible, only to the extent necessary to make it enforceable.

Entire Agreement

This Terms of Use, together with any Optimed rules or policies referred to herein, represents the complete agreement between you and Optimed concerning the subject matter hereof, and it replaces all prior oral or written communications concerning such subject matter. Optimed may modify this Terms of Use as set forth above.

You may not assign, transfer or delegate this Terms of Use or any part of it without Optimed ’s prior written consent. Optimed may freely transfer, assign or delegate all or any part of this Terms of Use, and any rights and duties hereunder. This Terms of Use will be binding upon and inure to the benefit of the heirs, successors and permitted assignees of the parties.

Failure to exercise or delay in exercising any right hereunder, or failure to insist upon or enforce strict performance of any provision of this Terms of Use, shall not be considered waiver thereof, which can only be made by signed writing. No single waiver shall be considered a continuing or permanent waiver.

Governing Law

This Terms of Use shall be governed by and construed in accordance with the laws of the State of North Carolina without giving effect to any choice of law rules or principles. Any cause of action or claim you may have with respect to Optimed must be commenced within one (1) year after it arises, except to the extent such limitation is not enforceable. To the fullest extent permitted by law, each party to this Terms of Use waives its or his or her right to a jury trial with respect to any dispute or other controversy arising from hereunder or your use of or access to the Optimed Services or web site.

Protecting Children

Optimed is designed and intended for use by adults. It is not intended for, nor designed to be used by children under the age of eighteen. A parent or guardian, however, may use Optimed on behalf of a minor child. The parent or guardian assumes full responsibility for ensuring that the authentication information is kept secure and that the information submitted is accurate.

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